PALADIN fs DATA PROTECTION PLEDGE & CONFIDENTIALITY COMMITMENT
Effective Date: January 1, 2026
Dear Executive,
Thank you for trusting the BankTech Oracle (BTO) with your data. We understand that in the banking and credit union industry, trust is the only currency that matters. This document serves as our formal, signed commitment to your institution that your data will be handled with the highest degree of care and integrity.
1. UNILATERAL PLEDGE OF CONFIDENTIALITY
Paladin fs, LLC ("Paladin") hereby pledges to protect all non-public information, financial data, business plans, and pricing details shared through the BTO platform ("Confidential Information"). This commitment is binding upon Paladin regardless of whether a counter-signature is provided by the Bank.
2. THE PALADIN BLUE BOOK & VENDOR INTEGRITY
Paladin maintains a strict policy of non-violation of confidences. We explicitly pledge that:
- No Publication of Specifics: We will not publish or release any specific vendor data, pricing information, contractual specifics, or commercial terms provided by you to any other institution or the public.
- Legacy of Stewardship: This policy extends to all confidences held between Paladin, our third-party suppliers, and all of our clients—past, present, and future.
- Aggregate Use Only: Any advice, direction, or recommendations provided via the BTO are derived solely from our direct experience in aggregate. Your data will never be used to expose your specific commercial position.
3. AI SAFETY & DATA SOVEREIGNTY
- No Model Training: Paladin will not use your Confidential Information to train, tune, or improve any generative AI models or Large Language Models (LLMs).
- Ownership: You retain 100% ownership of all data uploaded and all reports generated through the BTO platform.
- Limited Access: Access to your raw data is restricted to authorized Paladin personnel with a specific "need to know" to facilitate your analysis.
4. DURATION & JURISDICTION
This commitment remains in effect for five (5) years from the date of data disclosure and survives any potential business relationship. This pledge is governed by the laws of the State of Texas, with any disputes resolved via binding arbitration in Travis County, Texas.
5. OUR PROMISE
We have built our reputation over two decades by being the most trusted name in bank technology negotiation. We provide this pledge to give you the confidence to leverage our technology for the betterment of your institution, knowing your data is safe with us.
Enjoy the BankTech Oracle and do not hesitate to reach out to me with any questions or concerns.
Respectfully,
Aaron Silva
CEO, Paladin fs, LLC
asilva@paladin-fs.com
877-746-4859 x 704